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SRE Foundation

Overview

Tailored for improving service reliability through automation, working methods & re-alignment

The SRE (Site Reliability Engineering) Foundation℠ course is an introduction to the principles & practices that enable an organization to scale critical services reliably and economically. Introducing a site-reliability dimension requires organizational re-alignment, a new focus on engineering & automation, and the adoption of a range of new working paradigms.

This course positions learners to successfully complete the SRE Foundation certification exam

Course Curriculum

The SREF course highlights the evolution of SRE and its future direction, and equips participants with the practices, methods, and tools to engage people across the organization involved in reliability and stability evidenced through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding, setting, and tracking Service Level Objectives (SLO’s)

The course was developed by leveraging key SRE sources, engaging with thought-leaders in the SRE space and working with organizations embracing SRE to extract real-life best practices and has been designed to teach the key principles & practices necessary for starting SRE adoption.

Course Objective.

The history of SRE and its emergence at Google

The inter-relationship of SRE with DevOps and other popular frameworks

The underlying principles behind SRE

Service Level Objectives (SLO’s) and their user focus

Service Level Indicators (SLI’s) and the modern monitoring landscape

Error budgets and the associated error budget policies

Toil and its effect on an organization’s productivity

Some practical steps that can help to eliminate toil

Observability as something to indicate the health of a service

SRE tools, automation techniques and the importance of security

Anti-fragility, our approach to failure and failure testing

The organizational impact that introducing SRE brings

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Benefits

  • Great improvement in workplace culture
  • Wider skills-based capabilities that leverage the most recent in automation
  • Better work balance with stipulated time for expansion
  • Increased stability and reliability of services
  • Good understanding of how production services work

Course details

  • Sixteen (16) hours of instructor-led training and exercise facilitation
  • Learner Manual (excellent post-class reference) including:
  • Course slideware
  • Value Added Resources
  • Glossary
  • Participation in exercises and discussions designed to apply concepts
  • Access to Case stories
  • Access to additional sources of information and communities

Target Audience

  • Anyone starting or leading a move towards increased reliability
  • Anyone interested in modern IT leadership and organizational change approaches
  • Business Managers, Business Stakeholders, Change Agents, Consultants
  • DevOps Practitioners, IT Directors, IT Managers, IT Team Leaders
  • Product Owners, Scrum Masters, Software Engineers, Site Reliability Engineers
  • System Integrators
  • Tool Providers