Leading IT and technology companies are quickly implementing DevOps as a means of speeding up product development and improving quality. Adopting DevOps definitely helps improve the customer experience, but can it also impact the IT department?
In this article, let us explore six important positive changes DevOps can bring about in your IT department.
- Shorter release cycles: DevOps is built on Agile methodology and can therefore speed up the deployment and release cycles. In the DevOps environment, an idea takes shorter time to progress from its inception to a fully formed product. As new and better products are released faster, customer satisfaction improves which in turn results in improved brand image.
- Shorter upgrade cycles: Continuous Deployment, which is a part of the DevOps framework, focuses on getting changes of all kinds (addition of new features, configuration changes, feedback integration, and fixing bugs) into production quickly and reliably. This allows for shorter upgrade cycles. It is also easier to identify and eliminate bottlenecks, in a DevOps environment.
- Automation: The shorter release cycles promised by DevOps, can only be achieved by the automation of repetitive tasks. This helps free up employees, who can in turn focus on more important tasks such as innovation and ideation. Laying down clearly defined workflows is an important part of DevOps. Once defined processes are laid down, the scope for automation widens. This makes it possible to automate crucial processes such as security, compliance testing, and deployment. Automation also helps eliminate scope for human errors.
- Improved skill sets: As DevOps promotes collaborative work, it breaks boundaries and creates scope for the interaction between various departments. In a DevOps environment, the Operations team gets to know a little about development and the Development team gets to appreciate the efforts put in by the Operations team.In such a space, there is improved scope for the exchange of ideas and cross-pollination of skills. More importantly, in a DevOps culture every department gains insight into the work of every other department. This promotes transparency and improves collaboration.
- Quicker feedback: The continuous deployment cycle, enabled by DevOps, quickens the feedback integration process. This allows companies to create a minimum viable product (MPV) and then improve on it in the successive iterations. Receiving and integrating user feedback into the product/ service quickly also helps companies gain the trust and loyalty of their customers.
- Improved collaboration: Promoting collaboration among the various teams in an organization is the primary goal of DevOps. By breaking down organizational silos and promoting collaboration, DevOps makes it possible for teams to work together on a common goal: delivering value to customers quickly and effectively. This also helps build a sense of shared responsibility and improves team relations.
In a collaborative environment, there is no room for ego-clashes and miscommunication as everyone knows and appreciates the efforts put in by every other team member. This also encourages teams to celebrate success together, as a single unit.
Though DevOps is a means to achieve a single end goal: delivering better products at a faster rate, it also brings about several other positive changes in its wake. This is perhaps why more and more organizations are willing to implement the DevOps culture, despites the enormous work that goes into making a successful transition.